Terms and conditions

Last modified: September 25, 2024

Terms and Conditions

Welcome to Simple Solar Assist LLC (“Company”, “we”, “us”, or “our”). By accessing or using our website (the “Site”), services, or engaging in business with Simple Solar Assist, you agree to comply with and be bound by these Terms and Conditions (the “Terms”). Please read these Terms carefully, as they contain important information regarding your legal rights, obligations, and protections when using our services.

1. Acceptance of Terms

By accessing or using any part of our Site or services, you accept and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or services. These Terms apply to all users of the Site, including contractors, homeowners, and businesses engaging with us.

2. Changes to Terms

We reserve the right to modify or update these Terms at any time, and such modifications or updates will be effective immediately upon posting to the Site. It is your responsibility to review these Terms regularly to ensure your understanding and acceptance of any changes. Continued use of our Site or services after modifications to the Terms constitutes your agreement to the changes.

3. Services Provided

Simple Solar Assist LLC provides services that assist homeowners and businesses in finding and negotiating with trusted solar system installers. We connect our clients with qualified solar installation contractors and facilitate the process of assessing and selecting solar energy systems. However, Simple Solar Assist is not responsible for the installation, performance, or warranties of solar products installed by third-party contractors.

4. Independent Contractors

The contractors we recommend or connect you with are independent service providers. Simple Solar Assist LLC is not responsible for any agreements, guarantees, warranties, or liabilities related to the performance of their work. It is the responsibility of the homeowner or business engaging with the contractor to negotiate and confirm any terms directly with the installer.

5. Use of Website and Services

You agree to use the Site and our services in a manner consistent with applicable laws and regulations. You are prohibited from:

  • Using the Site or services to conduct any illegal activity or fraud.
  • Misusing or attempting to hack or interfere with the security of the Site.
  • Posting false or misleading information, including impersonation of any individual or entity.

6. Privacy Policy

Our Privacy Policy, available on the Site, governs the collection, use, and disclosure of your personal information when you use the Site and our services. By agreeing to these Terms, you also agree to our Privacy Policy.

7. Intellectual Property

All content on this Site, including but not limited to text, images, logos, graphics, and software, is the property of Simple Solar Assist LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from the Site without our express written consent.

8. Limitation of Liability

To the maximum extent permitted by law, Simple Solar Assist LLC, its affiliates, officers, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site, services, or any interactions with third-party contractors, including but not limited to loss of profits, revenue, or data.

We are not liable for any losses, damages, or disputes arising from the performance or non-performance of contractors recommended by us, including but not limited to installation, warranty issues, or the quality of the solar system.

9. Warranty Disclaimer

Simple Solar Assist LLC provides the Site and services on an “as-is” and “as-available” basis. We make no warranties or representations of any kind regarding the accuracy, reliability, or completeness of any content or services provided through the Site.

We do not warrant that the Site or our services will be error-free or uninterrupted. Any solar installation services rendered by third-party contractors are subject to their warranties and service agreements.

10. Termination

We reserve the right to terminate or suspend your access to the Site or services at any time, with or without cause, including if you violate any of the provisions of these Terms. Upon termination, you agree to cease all use of the Site and services immediately.

11. Governing Law

This Agreement and any disputes arising from your use of the Site or services shall be governed by and construed following the laws of the State of Delaware, without regard to its conflict of law principles.

12. Dispute Resolution

Any disputes or claims arising from or related to these Terms, your use of the Site or services, or your dealings with third-party contractors will be resolved through binding arbitration conducted in accordance with the rules of the American Arbitration Association. The arbitration will take place in Delaware, and the arbitrator’s decision will be final and binding.

13. Indemnification

You agree to indemnify and hold harmless Simple Solar Assist LLC, its affiliates, officers, employees, and agents from any claims, damages, liabilities, costs, or expenses, including reasonable attorney fees, arising from or related to your use of the Site, services, or any violation of these Terms.

14. Entire Agreement

These Terms constitute the entire agreement between you and Simple Solar Assist LLC regarding your use of the Site and services, superseding any prior agreements or communications between you and the Company.

15. Contact Information

If you have any questions about these Terms or our services, please contact us at:

Simple Solar Assist LLC
[email protected]