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General questions:
We understand that the journey to going solar can come with a lot of questions. Below, you’ll find answers to some of the most common questions we get about our services, how we work, and what you can expect when partnering with Simple Solar Assist. If you don’t find the answer you’re looking for, feel free to reach out—we’re here to help!
Simple Solar Assist simplifies the process of going solar by connecting homeowners and businesses with trusted, vetted installers. We handle everything from calculating your solar needs to securing the best bids and ensuring a high-quality installation.
Our service is free for customers. We help you find the best solar solutions and installers without any hidden fees or charges, ensuring you get the best value for your investment.
We carefully vet all installers based on their licensing, insurance, customer reviews, and past performance. Only top-rated, trustworthy installers are included in our network to guarantee quality and reliability.
We work with installers who offer a range of solar systems, including traditional rooftop solar panels, battery backup solutions, and EV chargers, tailored to meet your specific energy needs.
In the rare case that an installer goes out of business, Simple Solar Assist will help transfer your project or warranty to another qualified installer, ensuring you’re always covered and your system is well-maintained.
Solar Installation Process
Learn more about what to expect during your solar installation. From timelines and roof safety to what happens after the panels are installed, this section covers all the details of the installation process.
The installation process typically takes 1-3 days, depending on the size and complexity of your system. However, the entire project timeline, including permits and inspections, can take a few weeks.
It's not necessary to be home for the entire installation, but we recommend being available at the beginning or end of the process to discuss any details with the installer.
No. Professional installers ensure that the solar panels are securely mounted without causing any damage to your roof. In fact, solar panels can help protect the roof from weathering.
After installation, the system will need to be inspected and approved by local authorities, and your utility company may need to connect the system to the grid. Once approved, you can start enjoying solar energy.
Yes, solar panels still generate energy on cloudy days, although the output may be lower than on sunny days. The system is designed to efficiently capture available sunlight year-round.
Solar System Maintenance & Support
Get answers to your questions about maintaining and caring for your solar system. Learn about system longevity, monitoring, and what to do if you need support or repairs.
Solar panels generally require little maintenance. Periodically cleaning the panels to remove dirt and debris will help ensure maximum efficiency, but most systems operate smoothly with minimal upkeep.
Solar panels are built to last 25-30 years or more. They come with warranties that typically cover performance for at least 20-25 years, ensuring long-term reliability.
If you notice your system is not performing properly, contact your installer or Simple Solar Assist for support. Most systems include monitoring tools that can help diagnose the issue remotely.
Yes, most modern solar systems come with monitoring software that allows you to track your system’s energy production and performance in real-time from your smartphone or computer.
In the event of severe weather or damage, your installer’s warranty typically covers repairs or replacements. Additionally, homeowner’s insurance may also cover weather-related damages to the system. Contact Simple Solar Assist or your installer for support.